We sincerely apologize for any delay with your order — we understand how frustrating that can be and truly appreciate your patience.
Delivery Timeframes
While we always strive to ensure every order arrives as quickly as possible, please note that 2-day delivery is not guaranteed. Although most orders arrive within two business days, FedEx and USPS may occasionally experience internal delays that are beyond our control.
When to Contact Us
If your package has not been delivered within 7 days of the original estimated delivery date, please reach out to us directly at support@simplelifescience.com.
At that point, our team will review the shipment and, if necessary, arrange a reshipment for you.
Our Commitment
We actively monitor shipments and work closely with FedEx to identify and resolve any delivery issues as quickly and efficiently as possible, ensuring that your order reaches you in a timely manner.
Thank you again for your patience and understanding. Please don’t hesitate to contact us if you have any questions or need further assistance.
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