Damaged, Missing, or Incorrect Orders?

If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at support@simplelifescience.com.
To help us resolve the issue quickly, photo evidence must be provided showing the product, packaging, and packing slip or invoice.

All claims undergo an internal investigation to verify the issue.
While we make every effort to ensure customer satisfaction, replacements are not guaranteed and will be issued only upon approval after our review is complete.